Xerox WC3655-How to find fault codes

Service Dispatch Coordinator -

WC3655 Fault Code Page

Fault codes consist of numeric characters separated by a period or a dash.

Example: 71-101-00, 371.101.00

When faults occur, they are logged into a fault history file by date, time, and fault code. Use this list to identify trends and resolve problems.

To view the fault history:

  1. Login to the printer as the System Administrator.
  2. Press the Machine Status button on the Control Panel, then select the Tools tab on the Touch Screen.
  3. Select the Active Messages tab.
  4. Select Fault History. The last 20 faults that have occurred will be displayed.
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