Jobs can be held or paused for various reasons. For example, if the printer is out of paper, the job holds. If you send a sample job, the first copy of the job prints and the rest of the copies hold until you release them. If the system administrator has configured the Hold All Jobs feature, any job sent to the printer is held until you release it.
Releasing Held Print Jobs
- At the Control Panel, press the Job Status button.
- Select Active Jobs.
- To determine why a job was held, select the job, then select Details.
- Do one of the following:
- To release a held job, select the job, then select Release.
- To release all held jobs, select Release All Jobs.